Lumiera ("we", "our", "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.
We may collect the following information:
Full name, email address, and phone number submitted through our contact or booking forms
Preferred appointment dates and service preferences
General usage data such as pages visited and time spent on the site (via analytics tools)
We use your information to:
Respond to enquiries and booking requests
Send appointment confirmations and reminders
Improve our website and services
Send occasional wellness updates or offers (only with your consent)
We do not sell, trade, or share your personal information with third parties except where required by law or necessary to deliver our services (such as email delivery providers).
Our website may use cookies to improve your browsing experience. You can choose to disable cookies through your browser settings. This will not affect your ability to use the site.
We take reasonable measures to protect your personal information from unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure.
You have the right to:
Request access to the personal data we hold about you
Ask us to correct or delete your data
Withdraw consent for marketing communications at any time
To exercise any of these rights, please contact us at support@lumiera.com.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this page periodically.
If you have any questions about this Privacy Policy, please contact us at support@lumiera.com or call +391 (0)35 2568.